Emergency Contacts

  • If you smell gas please call the National Grid on 0800 111 999.
  • If you experience a total power outage in your building/street call the UK Power Networks on 0800 783 8838 (or 0333 202 2021 from a mobile phone).
  • In the event of any other emergency i.e. escape of water or complete power outage of your property only, if your residential property is managed by Arnolds Keys (i.e. your standing order for your rent payment goes to Arnolds Keys and not direct to your Landlord) you can use our 24/7 property maintenance service on 01603 258415. But please note - ONLY in the event of an emergency. Any non-emergency out-of-hours callouts will be charged back to the tenant.

  • All non-emergency maintenance issues should be emailed to lettings@arnoldskeys.com or please telephone the lettings department 01603 216812.